Frequently Asked Questions

Everything you need to know about shopping with mushie.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor its progress until it reaches your door.

What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return or exchange.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products safe for babies and children?

Safety is our priority. All mushie products are made from high-quality, non-toxic materials and undergo rigorous testing to meet international safety standards.

How do I care for my mushie silicone products?

Most of our silicone items are dishwasher safe. For best results, we recommend washing with warm, soapy water and letting them air dry.